| 1 |
I want to test your products before
place an order. Could you provide samples and how could I get
them? |
| |
We can provide charged samples; We don't
offer free samples to our customers at the first transaction,
we will refund the samples cost to our customers in their future
orders. The sample will be sent out only when we received your
payment by T/T or by Western Union. As to the samples prices
and their Express freight charges. Please contact us in detail
or calculate by yourself. |
| 2 |
About price: could I get your pricelist?
|
| |
Yes, please tell us the product's name(with
its Item number)and quantity you are interested in, then we
will offer the corresponding price information by e-mail |
| 3 |
About the shipment: what kind of shipment
will you use? |
| |
For sample order or trial order, We
usually send the products by air. If for bulk order, we suggest
you ship by sea. |
| 4 |
About payment: what terms of payment
do you use? |
| |
We accept T/T for sample order and trial
order , L/C at sight for big order or 30% deposit and balance
on/before delivery. |
| 5 |
About warranty: how long for warranty?
Do you have the service center to repair when broken or damaged?
|
| |
Usually 1 year. some products is 1 and
half year. It depends on different products. We can replace
unqualified products/defective products with new good ones on
following order after receiving buyer's unqualified products.
You can go to our agent service center to make any replacement
or repair work. You can replace the broken part there. |
| 6 |
About OEM: could we place order by OEM
style to produce our own brand products in China? |
| |
Of course, you are welcome to place
order with us this style. |
| 7 |
I am very interested in other products
produced in China. Can you help me to search them? |
| |
Yes. It's our pleasure to help you to
search for the products you wished. Just tell us the detailed
information of the products. The rest work will be finished
by our staff at shortest time. Inquiry to any product is welcomed.
|
